Work on TCBPO
There are always opportunities for talent to join our epic team.
TCBPO staff enjoy these benefits.
Equity
We ensure that they are given equal opportunities, resources, and consideration.
Flexible Work Environment
Personalized and comfortable workspace tailored to your preferences, enhancing your overall work-life balance.
Access to Global Opportunities
Providing opportunities to work with international clients and gain exposure to diverse cultures and markets.
Career Growth
Advancement opportunities, including promotions and skill development
Work-Life Balance
Provides greater flexibility in managing your work and personal life, making it easier to accommodate family responsibilities and personal interests.
Environmental Impact
Reduce your carbon footprint and contribute to a more sustainable lifestyle.
Nuestros clientes
Join us
Customer Service Specialist
Are you passionate about providing exceptional customer service? Do you enjoy solving problems and leaving a positive impression in every interaction? If so, we invite you to join our team as a Customer Service Specialist.
Main responsibilities:
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Interact with customers proactively and responsively through multiple communication channels.
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Listen carefully to customer inquiries, questions and concerns, and provide accurate responses and effective solutions in a timely manner.
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Maintain a high level of knowledge of our products and services to provide appropriate advice and guidance to customers.
Benefits:
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Salary: TBD.
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Flexible work schedule from Monday to Friday during business hours; Saturdays are optional.
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Remote work opportunity, allowing you to work from the comfort of your own home.
Requirements
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Excellent verbal and written communication skills in English.
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Previous experience in customer service or similar roles is a plus. Ability to work independently and as a team.
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Customer-oriented attitude and ability to effectively solve problems.
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Adaptability to work in a dynamic environment and respond to changing customer needs.
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Basic knowledge of software tools and case tracking systems (preferred).
Sales Agent
Do you have a passionate spirit for sales and the desire to achieve ambitious goals? We are looking for an enthusiastic and achievement-oriented Sales Agent to join our team. As a Sales Agent, you will have the opportunity to be an ambassador for our company and play a critical role in our growth and continued success.
Main responsibilities:
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Identify sales opportunities and prospect new leads.
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Present and promote our products/services effectively, highlighting their benefits and competitive advantages.
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Meet and exceed established sales goals, contributing to the growth and expansion of the company.
Benefits:
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Comissions only for each close deal with performance-based incentives.
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Flexible work schedule from Monday to Friday during business hours; Saturdays are optional.
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Remote work opportunity, allowing you to work from the comfort of your own home.
Requirements
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Previous sales experience is a plus.
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Exceptional verbal and written communication skills.
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Strong negotiation skills and ability to close deals effectively.
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Intrinsic motivation to achieve and exceed sales goals.
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Ability to work independently and in a team.
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Proactive and results-oriented attitude.
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Knowledge of software tools and CRM (Customer Relationship Management) systems is an advantage.
Logistics Coordinator
We are seeking a highly organized and detail-oriented Logistics Coordinator to join our team. The successful candidate will be responsible for managing the daily operations of our logistics department, ensuring the efficient movement of goods, and providing exceptional customer service.
Main responsibilities:
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Handle outgoing (OUT) and incoming (IN) calls related to logistics operations.
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Communicate effectively with carriers, suppliers, and customers to coordinate shipments and resolve issues.
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Accurately input data related to shipments, inventory, and other logistics activities into the system.
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Maintain up-to-date and accurate records of all logistics transactions.
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Provide excellent customer service by addressing inquiries and resolving issues promptly.
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Update customers and stakeholders on the status of their shipments.
Benefits:
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Salary: TBD.
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Competitive salary and benefits package.
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Opportunities for professional growth and development.
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Remote work opportunity, allowing you to work from the comfort of your own home.
Requirements
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Proven experience as a Logistics Coordinator or in a similar role.
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Proficiency in logistics software (e.g., TMS, WMS).
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Excellent communication skills, both written and verbal.
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Strong organizational and multitasking abilities.
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Ability to work in a fast-paced environment and handle stressful situations.
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Proficiency in Microsoft Office Suite (Excel, Word, Outlook).